Shipping Policy
1. Order Processing Time
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Orders are typically processed within 1–3 business days (Monday–Friday).
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Orders placed on weekends or holidays will be processed on the next business day.
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You will receive a confirmation email once your order has been shipped.
2. Shipping Rates & Delivery Times
We offer standard and express shipping options. Shipping times may vary depending on your location and selected shipping method.
| Location | Estimated Delivery Time | Shipping Fee |
|---|---|---|
| United States | 5–10 business days | $4.99 or Free over $50 |
| United Kingdom | 7–14 business days | $6.99 |
| International | 10–21 business days | Varies by region |
Note: Some delays may occur due to high demand, customs clearance, or carrier issues.
3. Tracking Your Order
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Once your order ships, you’ll receive a tracking number via email.
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Use this number to track your package through our carrier's website.
4. Shipping Carriers
We work with trusted logistics partners, including but not limited to:
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USPS
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UPS
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DHL
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FedEx
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YunExpress (for international orders)
5. Customs & Duties
International orders may be subject to customs duties and taxes imposed by your country. These charges are the responsibility of the buyer.
6. Shipping Delays
While we strive to meet delivery times, delays can occur due to:
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Weather conditions
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Customs inspections
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Carrier issues
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High volume during holidays
We appreciate your patience and understanding in such cases.
7. Wrong or Incomplete Address
Please ensure your shipping address is accurate. We are not responsible for:
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Delays due to incorrect addresses
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Lost packages due to incomplete information
Contact us immediately at [your email] if you notice a mistake after placing your order.
8. Lost or Damaged Packages
If your package is lost or arrives damaged:
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Contact us within 7 days of the delivery date
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We’ll work with the carrier to resolve the issue or offer a replacement/refund